Privacy Policy

Welcome to Ayu Karma. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit or place an order on our website, we may collect the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Information
  • IP Address & Device Information
  • Order History & Shopping Preferences

We may also collect information through cookies and analytics tools to improve your browsing experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products and website experience
  • Prevent fraudulent transactions
  • Send promotional offers, discounts, or updates (only if opted in)

3. Payment Security

All payments made on Ayu Karma Store are processed through secure payment gateways. We do not store your debit/credit card details on our servers.

4. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve website performance
  • Remember customer preferences
  • Analyze website traffic and user behavior
  • Provide personalized shopping experiences

You can disable cookies through your browser settings at any time.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

However, we may share necessary information with:

  • Shipping and logistics partners
  • Payment gateway providers
  • Marketing and analytics service providers
  • Legal authorities when required by law

6. Data Protection

We implement appropriate security measures to protect your personal data against unauthorized access, misuse, disclosure, or alteration.

Despite our best efforts, no online platform can guarantee complete security of data transmission over the internet.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of incorrect information
  • Request deletion of your data
  • Opt out of marketing communications

To exercise these rights, please contact us through the contact details available on our website.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

9. Children’s Privacy

Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on this page.

11. Contact Us

If you have any questions regarding this Privacy Policy, you can contact us through the Contact Us page available on:

Ayu Karma
108, Village Silokhara, Sector 41, Gurugram, Haryana - 122001

Email: contact@ayukarma.com
Phone: +91 9311764141

Website: store.ayukarma.com